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We recognize our obligation and responsibility to provide quality services to the participants in our educational programs.

For this reason we have developed and implemented  a Quality Management System in accordance with the international standard ISO 9001: 2015.

The main elements of the above Quality Management System are:

  • The continued compliance with the relevant legal requirements and commitments.
  • The provision of quality services to the participants in the educational programs.
  • The observance of the  procedures for the implementation of the educational programs.
  • Improving the performance and performance of participants in training programs.
  • The satisfaction of the participants in the educational programs.
  • The excellent cooperation with the trainers.
  • Resolving problems regarding the provision of services.
  • The continuous organization and implementation of promotion and communication activities.

Lifelong Learning Center – University of Patras is certified according to the standard of Quality Management Systems ISO 9001: 2015 by TÜV AUSTRIA HELLAS for the following scope:

Development and Implementation of Training Programs, Continuous Vocational Training, Distance Training and Lifelong Learning

The above cetification was conducted in accordance with TÜV AUSTRIA auditing and certification procedures and is subject to regular surveillance audits and is valid from 20-04-2022 until 21-04-2025.