We recognize our obligation and responsibility to provide quality services to the participants in our educational programs.
For this reason we have developed and implemented a Quality Management System in accordance with the international standard ISO 9001: 2015.
The main elements of the above Quality Management System are:
- The continued compliance with the relevant legal requirements and commitments.
- The provision of quality services to the participants in the educational programs.
- The observance of the procedures for the implementation of the educational programs.
- Improving the performance and performance of participants in training programs.
- The satisfaction of the participants in the educational programs.
- The excellent cooperation with the trainers.
- Resolving problems regarding the provision of services.
- The continuous organization and implementation of promotion and communication activities.
Lifelong Learning Center – University of Patras is certified according to the standard of Quality Management Systems ISO 9001: 2015 by TÜV AUSTRIA HELLAS for the following scope:
- Development and Implementation of Training Programs
- Continuous Vocational Training
- Distance Training
- Lifelong Learning
The above cetification was conducted in accordance with TÜV AUSTRIA auditing and certification procedures and is subject to regular surveillance audits and is valid from 21-04-2025 until 20-04-2028.
